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TrafficFinder! TM - Agent Calculator Using Erlang C Formula
Help Topics: | Step 1: Enter 3 of the 4 input components; ether Agents, Calls per hour, Call Duration or ONE statistic component. |
Peaked Traffic (Neal-Wilkinson)
Traffic Models: Erlang B Peaked(Neal-Wilkinson)
Traffic Tables: |
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If you choose to enter a Statistics Component you only need to enter one. Click on the component you are using for input. The other statistics values will be calculated. | |
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Step 2: Click the button next to the unknown value you want TrafficFinder! to calculate. | |
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TrafficFinder! calculates all unknowns and all statistics. | |
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